Qubeey
 

Frequently Ask Questions

Qubeey F.A.Q.  

 

If you have a problem or question not answered on this page, please contact us

 

      Q)  What is Qubeey?

      Qubeey is your communications platform, consolidating all of your social, business, and media sharing attributes into one convenient location seamlessly accessible on-web, off-web without a browser and on your mobile devices.

        

      Q)  How does it work?

Qubeey allows the millions of participants in the Social and Business Networking industry to have access to the things they most frequently use and access without having to go to the World Wide Web.

 

Q)  How do I create Status Updates?

Status Updates can be added by simply clicking the Update Status link on the bottom right side of your Qube. You can view comments to your Status Updates by clicking the Comments link below the Message Center or you can click the Pop out to Read link to see and comment on a specific members' Status Update(s).

 

Q)   What is the My Friends button for?      

When this button is selected it allows you to see all of your current friends.  From that list you can Call, Start a Chat, Tweet or even Send a Note to any of your friends.  If you click on any of your Friends' thumbnail photos it will open their About Me information for you to read.  This will also change the My Videos and My Photos to that members uploaded Videos and Photos.                                    

 

Q)  Search from the About Me page?

Search from the About Me screen allows you to see which of your Friends are Online or the ones that are Online and Live on their Webcam.  After you click Search, just click on either the Live Friends or the Online Friends link to see those Friends.           

 

Q)  What does the Settings link do?

From the Settings link you can set whether or not to receive alerts when any of your friends go online or if they go live on their webcams.  It also will allow you to let your friends send you a Chat Request and to even make your Profile private so that only those you add as a Friend can see your uploaded content and chat with you.

 

Q)  How does My Videos work?

Clicking My Videos from your own About Me screen will allow you to see the Videos that you have uploaded.  But remember, if you click on a Friends thumbnail or if you have done a Search to find other members, then THEIR Videos would be what you would see if you click on My Videos while their name and information is showing in the About Me screen.

 

Q)  How do Friend Requests work?

To request someone to be your friend, simply click on their profile picture thumbnail to open them in the About Me screen, then on the lower right corner of the thumbnail profile picture you will notice a small green icon with a plus sign in it.  Just click on the plus sign and a Friend Request will be sent to that member.  You will receive an email when they have accepted or rejected your request.  You can always check your Friend Request link at the bottom of your Qubeey as well to see if you have anyone requesting for you to be THEIR friend.

 

Q)  What are My Notes?

The My Notes link is where you will go to Read notes sent to you by other members as well as where you can send Notes to other members.

 

Q) What are Embed Codes?

The Embed Code link will open a window that will list a number of Social sites that you can easily embed your Qubeey into.  There is also some Embed code at the bottom of the window that you can use to just copy and paste your Qubeey on virtually any website you want.

 

Q)  How do I use the Call feature?

With Qubeey’s Call feature you can call another member by either Clicking the Green phone Icon next to their profile picture in your list of Friends or by clicking the larger Green Phone icon from their About Me screen. During a Call, if you have other calls come in; you will have the option to End your Current Call and take the new call or to ignore the new incoming call.  If you choose to Ignore the incoming call then after you end your current call you will get a list of ignored calls for easy call back.

 

Q)  Can I tweet my friends from the About Me screen?

If your Qubeey friend is also your friend on Twitter then you can send them a quick Tweet by clicking the blue Twitter icon on their About Me screen or next to their profile picture in your Friend list.

 

Q)  How do I upload content?

To upload Videos and Photos, simply click on which ever option you want at the top. If you want that content to also go to your Twitter, Facebook, YouTube or other Social environments make sure that you click on the box beside which ever site you want the content sent to. Then click on the Green Plus sign icon at the bottom left of the screen.  This will take you to browse your hard drive for the file that you want to upload.  After selecting the file click on the area under the heading Title Here to place the Title of the content.  Then click on the area under the Description heading to place a description about your content.  You can then go back to the Green Plus sign and repeat this process over and over again to add a number of files at once.  When you have placed the final file click the Upload button on the right to start the process of uploading your files.  When they have all completed you will get a Files Successfully Uploaded message beside each uploaded file.

 

Q)  What are Channels?

       Channels are a number of things. They are a way for providers of products, services, or information to have an off web  presence for their users as well as to have an assertive reach to their users or consumers without the need for emails or even the World Wide Web itself.  Present any information or content on the fly and even create real time merchandising offerings from Pay Per Product, Pay Per View, Pay Per Download or Pay Per Minute.  When users view your Channel they have the opportunity to Opt into YOU. By opting in, the consumer can allow you the opportunity to walk onto their desktop or Mobile device with offerings, opportunities, announcements, or any other reach you have for them in a number of Cool, Fun, and Interactive ways.

 

Q)  How do I opt into a Channel?

As you view Channels you will see an option at the bottom of each Channel that says "Add this Channel" by adding a Channel you are opting in to further communication from that Channel Owner. It’s easy to Opt Out of a Channel whenever you want, and you can even set preferences of how you want that Channel owner to interact with you.  By opting in to a Channel you get to be the first to know about their offerings and information.  You will never hear from any Channel owner that you have not directly Opted Into.      

 

Q)  How do I edit my Channel Buttons after my Channel has been created? 

       After you have created a Channel, if you need to edit the information like button names, etc... just login to Qubeey, go to the My Accounts page (the page you go to when you login), then on the left side of the page will be the Dashboard.  An option in the Dash Board is My Channels.  Click on that option.  Then you will see your thumbnail with some small button options below it.  Click on the Channel Settings option to open the screen that will allow you to Edit your button names, etc... 

 

Q)  How do I launch my webcam?

Launching your webcam is a breeze, simply click the Live Cast button and once you see the green lettered indication that you are Online then click the Publish Camera option to select which Camera you are broadcasting from.  Last, just click Apply and you should see your camera broadcasting in the large window to the right.  As others join you, you will see their cams in the   boxes to the right of your broadcasting window.  You can click the More Members arrows right next to the Disconnect button to scroll up or down to see more members.  Also by mousing over the broadcasts of members that have joined your live broadcast, you can enlarge their video screens.

 

Q)  How do I send files?  

During a Live Broadcast you also have the ability to Send Files to those members that have joined your Chat Session.  Just click the Send File, select file from your hard drive and hit the Send button.

 

Q)  How do I record a broadcast? 

During your Live Broadcast you may choose to Record your Broadcast.  To do this, just click the Record Broadcast button and you will notice a small RED dot appear in your Live Broadcast screen.  This confirms that you are recording.  After you end your Live Broadcast you can have that recorded video content post to numerous other social sites as well as it will show up in your My Video link on your About Me screen.

 

Q)  How do I set my status to private?

You can make your Live Broadcast private as well by clicking the icon just above the Total Viewer link. This will slide out a small panel that will allow you click the Private Option.  When you click private only the people that are in your Live Broadcast with you will be able to join you.  No others will be able to see or join your Live Broadcast until you release the Private status.

 

Q)  How do I Share content on my other social sites?

By clicking the Share button, you are able to let all of your friends from Face Book, Twitter, MySpace, Linked In, Yahoo, Google, AOL Messenger and Orkut know that you are doing a Live Broadcast with a link that they are able to click and join you real time.  You will have to do a one- time setup giving Qubeey permission to send that notification out for you when you Live Broadcast.  You can turn off those permissions at any time.  But it’s a great way to let all of your friends and associates in on the fun.

 

Q)  How do I join a Chat Room?

Joining a Chat Room:  You can either join a current Chat room by just clicking the PLUS sign next to whichever Active Chat Room you like on the left of the screen.  Once you have clicked on the room you want to join, click the Enter Selected Room button on the bottom left side of the screen. You will see a new screen appear.  Just click on the "Click to Join" test and that should launch your cam. There can be up to 25 live cams going at once in this Chat environment.  After the first few boxes fill up the system will automatically create more, so look for the scroll bar to appear on the right side as more members join the chat room.  You can let all of your friends know about your Chat room by clicking the Friends boxes to the right of the Create and Schedule buttons.  By clicking the Other Friends option, you will be directed to where you can add friends from tons of different environments.

 

Q)  How do I Create a Chat Room? 

You can create your own Chat Room and invite others to join you there.  On the right of the screen just fill in the requested information.  If you want your Chat Room to be private just type in a password and make sure you share that password with those that you want to join your private chat.  When you have completed filling out the required information just click the Create button. A new screen will appear.  Just click on the "Click to Join" test and that should launch your cam. There can be up to 25 live cams going at once in this Chat environment.  After the first few boxes fill up the system will automatically create more, so look for the scroll bar to appear on the right side as more members join the Chat Room.  You can let all of your friends know about your Chat Room by clicking the Friends boxes to the right of the Create and Schedule buttons.  By clicking the     Other Friends option, you will be directed to where you can add friends from tons of different environments.

 

Q) How do I Schedule a Chat? 

If you want to schedule a Chat just click the Schedule button which will bring you to a new screen.  On that screen just follow the prompts to enter date and time of scheduled chat.  You can then Invite your participants by either, typing in the email addresses...you can add more fields for email address by clicking the Add More button. You can also import you contacts from numerous mail systems and social sites by clicking the Import Friends button.  When the new screen opens just click on which ever mail system you want to import contacts from. Then input the correct Email Address and Password of that account and click the Import contacts button.  You can do this over and over again to get your contacts from as many mail systems as you want.  You can also click the Others radial circle and use the drop down menu to import your friends from a ton of Social sites and systems.  After you have done these items you can type a message in the message box and you can even add a video to your Scheduling message by clicking the Add Video button.  Last but not least you can have Qubeey send an automatic reminder 15 minutes prior to your scheduled event to all of the people that you have invited by clicking the Send 15 Minute Reminder radial circle.  Ok, now hit Submit and you are done.

 

Q)  How do I Invite my Friends?

You can also import your contacts from numerous mail systems and social sites by clicking the Import Friends button.  When the new screen opens just click on which ever mail system you want to import contacts from. Then input the correct Email Address and Password of that account and click the Import contacts button.  You can do this over and over again to get your contacts from as many mail systems as you want.  You can also click the Others radial circle and use the drop down menu to import your friends from a ton of Social sites and systems.  After you have done these items you can type a message in the message box and you can even add a video to your Scheduling message by clicking the Add Video button.  Last but not least you can have Qubeey send an automatic reminder 15 minutes prior to your scheduled event to all of the people that you have invited by clicking the Send 15 Minute Reminder radial circle.  Ok, now hit Submit and you are done.

 

Q)  How do I Invite friends to me on Qubeey?

You can invite your friends to join you on Qubeey by placing their names and email addresses in the appropriate fields, by importing them from any number of Mail systems or by importing using the Others drop down panel.  After importing your contacts you can also add a Video to your invite by clicking the webcam icon.  Type in a cool message and hit the Send Message button and get ready to have a blast with your friends on Qubeey!

 

Q)  What is the Social Media button?

Here on the Social Media screen, you have instant access to your Twitter, Face Book, YouTube and you can open up websites by using The Web button below.  We will continue to add additional social systems through this screen.

 

        Q)  As a business owner (company, entity, band, musician, artist, entertainer, etc.), how will this system benefit me?

       As a business owner you can use Qubeey to promote your business, create real time marketing and merchandizing while creating the ability to have an ongoing assertive relationship with your customers.

 

Qubeey Affiliate Program & Channels F.A.Q.  

 

       Q)  What is the Qubeey Affiliate Program?
        Qubeey.com's affiliate program is a direct referral program only. Whenever someone signs
        up for Qubeey.com through your profile link, they become your friend automatically.
        Anyone that you personally sign up to Qubeey.com in this way can become an affiliate
        under you for you to earn from (An affiliate is someone that has bought a Channel & for no
        additional fee has opted into the affiliate program). In order to earn from them in this way,
        you must be an affiliate yourself in good standing first.You must become an affiliate prior
        to them becoming one in order to receive commission (i.e.,So if Matt refers Tim & Tim
        signs up as an affiliate or channel holder before Matt - Matt misses out on each month
        until he upgrades himself & opts in as an affiliate. There will be no retro pay for months
        missed in this way but you will be able to receive commissions for those referrals
        starting the month after you join the Affiliate program). That's why it's important to
        make sure you upgrade to an affiliate first before promoting the Qubeey Affiliate
        Program. 
 
        How to Earn: Every affiliate in good standing will earn upon the sign-up of and
        continued paid status of their direct affiliates on a monthly basis. (If an affiliate
        has referred someone that has bought a channel but has not opted into the
        affiliate program, they will still earn from them in the same way as they would
        an affiliate. It is good to let those know that have not become affiliates but have
        purchased channels, that they may opt in at any time in order to earn additional
        income on those they bring into Qubeey that buy channels and/or become affiliates
        plus get additional useful Back Office Tabs with updates, news, help and other info.)
 
        Channel Packages:
       Standard Channel [Assertive Reach] will cost $19.95 per month. As an
       affiliate, those that you sign up to this channel will earn you $5.99 [30%]
       for the month they signed up and $5.99 every month thereafter that both you
       and they are upgraded.
 
       Included with this Channel:
       *Can be accessed on desktops, web & all mobile devices/platforms (when released)
       *30 Hours of Live Streaming for Broadcasting yourself, show, products, etc
       *Will earn 20% of all Channel Ad Revenue Monthly
       *Will earn 80% of all Merchandise Sold on your Channel including Pay Per View Options  
       *Five Customizable Channel Features (Go Live Viewer, Chat Room, Pics, Videos,
         FB, Tweets, Store, Music, etc.)
       *Can send unlimited text Alerts to Channel Subscribers 
       *3500 MB of Storage Space & 30 GB of Bandwidth
       *Can purchase In-Front Videos & Video Alerts (Green Screen Desktop/Mobile
         Device Greetings, etc.) 
       *Opting-in as an Affiliate also gives you the ability to earn 30% on all of your
         direct sales of other Qubeey channels, affiliate sign-ups and Qubeey Products
         purchased by those direct sign-ups.
       
       ***Standard Plus includes all of the above and an additional 10 more hours of
           Live Streaming Monthly for $24.95! (Affiliates earn $7.49 [30%] for every
           Standard Plus Channel they refer to Qubeey.)
 
       Deluxe Channel [Unparalleled Value] will cost $84.95 per month. As an
       affiliate, those that you sign up to this channel will earn you $25.49 [30%]
       for the month they signed up and $25.49 every month thereafter that both you
       and they are upgraded. 
 
       Included with this Channel:
       *Can be accessed on desktops, web & all mobile devices/platforms (when released)
       *100 Hours of Live Streaming for Broadcasting yourself, show, products, etc 
       *Will earn 30% of all Channel Ad Revenue Monthly 
       *Will earn 85% of all Merchandise Sold on your Channel including Pay Per View Options  
       *Seven Customizable Channel Features (Go Live Viewer, Chat Room, Pics, Videos,
         FB, Tweets, Store, Music, etc.)
       *Can send unlimited text Alerts to Channel Subscribers 
       *6000 MB of Storage Space & 50 GB of Bandwidth
       *Comes with 3 Qubeey Channels to use
       *Automatically Featured on all Qubeey Member Profile Pages (on a rotating basis)
       *Includes Qubeey Support Service to help you with many of your Channel needs
       *Can purchase In-Front Videos & Video Alerts (Green Screen Desktop/Mobile
         Device Greetings, etc.) 
       *Opting-in as an Affiliate also gives you the ability to earn 30% on all of your
         direct sales of other Qubeey channels, affiliate sign-ups and Qubeey Products
         purchased by those direct sign-ups.
       
       ***Deluxe Plus includes all of the above and an additional 50 more hours of
           Live Streaming Monthly for $109.95! (Affiliates earn $32.99 [30%] for every
           Deluxe Plus Channel they refer to Qubeey.)
 
       Premium Channel [Everything] will cost $299.95 per month. As an
       affiliate, those that you sign up to this channel will earn you $89.99 [30%]
       for the month they signed up and $89.99 every month thereafter that both you
       and they are upgraded. 
 
       Included with this Channel
       *Can be accessed on desktops, web & all mobile devices/platforms (when released)
       *3000 Hours of Live Streaming for Broadcasting yourself, show, products, etc 
       *Will earn 40% of all Channel Ad Revenue Monthly 
       *Will earn 90% of all Merchandise Sold on your Channel including Pay Per View Options  
       *Seven Customizable Channel Features (Go Live Viewer, Chat Room, Pics, Videos,
          FB, Tweets, Store, Music, etc.)
       *Can send unlimited text Alerts to Channel Subscribers 
       *8000 MB of Storage Space & 100 GB of Bandwidth
       *Comes with 5 Qubeey Channels to use
       *Automatically Featured on all Qubeey Member Profile URLs (on a rotating basis)
       *Automatically Featured on Qubeey Message Center (located on all Qubeey Cube Profiles)
       *Channel Content Automatically Featured on Qubeey TV (Video Player located on all
          Qubeey Cube Profiles)
       *Added to Qubeey's Official Newsletter (Will be sent to all Qubeey Members' Emails)
       *Includes 3 Customized In-Front Videos or Video Alerts (Green Screen Desktop/Mobile
          Device Greetings, etc.)  
        for the life of the channel (3 Total Combined amongst your 5 Possible Platinum Channels)
       *Includes Qubeey Support Service to help you with many of your Channel needs
       *Can purchase In-Front Videos & Video Alerts (Green Screen Desktop/Mobile
          Device Greetings, etc.) 
       *Receive 20% off all Paid APPS on Qubeey.com (Off Apps Menu)
       *Opting-in as an Affiliate also gives you the ability to earn 30% on all of your
          direct sales of other Qubeey channels, affiliate sign-ups and Qubeey Products
        purchased by those direct sign-ups. 
 
        ***Premium Plus includes all of the above and an additional 1000 more hours of
            Live Streaming Monthly for $349.95! (Affiliates earn $104.99 [30%] for every
            Standard Plus Channel they refer to Qubeey.)
 
       [Free Channel - You do not receive any monetary benefits for signing someone
       up to a free channel. However, those individuals will receive 10% per month
       of all ad revenue that their Free Channels earn and it's a great way for them
       to see how channels work (testing out 2 free hours of Live Streaming, etc.),
       get comfortable with the format, ask questions and find out how they can
       earn even more by purchasing a channel]
 
******Qubeey plans on bringing you additional ways to earn with even more features
       & value as we grow. We are committed to your success!******
 
       Q)  How will I be billed for my channel and when?
       All Affiliates & Channel Holders will be billed via the method they used to initially sign
       up for their channel on a monthly basis. Your billing date will take place on the same
       day each month that you signed up. If you upgraded on the 14th, then you will be
       billed the 14th of every month. You will be billed the price of the channel you have
       selected. If at anytime you want to upgrade, downgrade or cancel your channel -
       please contact Help/Support on how to proceed.
 
       Q)  What if I want to upgrade, downgrade or put my channel on hold?
       Can I do that and how?         
       You have the ability to upgrade or downgrade (as long as you are still a paying affiliate) 
       and still be able to keep earning from your direct affiliates. Although once you cancel,
       you will either lose the ability to use your channel & to earn on all referrals or you can
       contact support to have your channel be put on hold so your channel stays intact as well
       as your affiliates but cannot be used or earned off of until member upgrades again and no
       retro pay will be rewarded during any of that time.

 
       Q)  I want to change my payment method (use a new credit card, update the expiration 
       date, use a different method that might have just become available, etc.), Can I & How?
       Changing Billing Method ability and how that works, if at all OR they could Contact
       Help/Support to request this change of payment (maybe saying if they change
       credit card/billing info and be safe - etc .. no worries of double charging,etc) 
 
 
       Q)  When & How will I be paid on all my Qubeey earnings (Channel Ad Revenue(s), 
       Merchandise Sold, Direct Affiliate/Channel Sales, Apps sold, other, etc.)?
       Payment is made in full for everything earned on Qubeey for each time period
       (1 month) in the form selected by you and can be updated as new options are available. 
       Currently we will only be paying out via Check but plan on having additional methods in
       the near future. Payments will be sent out on or before the 15th of the month following
       the end of the previous time period (1 month).
 

       Q)  What happens in cases of payment problems/chargeback,etc?
       As an affiliate, anyone that you sign up directly that cancels their channel & asks
       for a refund will not count towards your final monthly earnings for the month that this
       occurs. If you or someone that you signed up directly as an affiliate and/or Channel Holder
       has an issue with a payment problem, mistake, accidental chargeback, etc. - Qubeey will
       be happy to help you out and resolve the situation as quickly as possible so everyone can
       be correctly set up and content with their channel package and affiliate status.
 
       If you have or someone you signed up has any issues at all, please do
       not hesitate to send us a SUPPORT TICKET and the Qubeey Team will
       work fast to help you out. 
 
 
       Q)  I have never earned money from the internet before, can you explain the channels
       & affiliate program a little further?
       Sure, By having a paid channel you have the ability to merchandise your products
       (i.e. t-shirts, indie films, your baseball card collection, etc.) through the Qubeey
       Channel Platform like one might do on e-bay or their own personal website to earn
       but you will also have the ability to earn on advertising revenue which is offered through
       programs such as youtube/google ads but you will get paid based on views & not have
       to worry about people clicking on your Channel Ads in order to earn.The more popular your
       channel is, the more you will earn on advertising revenue monthly.
 
       If you Become an Affiliate (or opt-in at a later time as a Channel Purchaser) you
       will earn 30% on every channel sale and/or Affiliate sign-up made through you
       from sign-ups via your Qubeey Profile link. Affiliate programs, also known as
      associate programs or publisher programs, are actually quite simple.
      You get paid for selling someone else's product or service
      (A QUBEEY CHANNEL). It is like being a salesman. All you have to do
      is sign up with the affiliate program of a company (QUBEEY!). 
     You will then be given an account/profile and more tools to help you
     promote. You can place a banner and in our case, the Qubeey cube
     itself, on your web sites plus social sites such as Facebook, Blogger, 
     Twitter, etc. and when someone clicks on that link, their visit is
     tracked. If they decide to make a purchase (Buy a Qubeey Channel),
     you will earn a percentage of the amount that the web site selling the
     product earns on that sale. For example, Qubeey will pay 30% commission,
     so if a visitor to your web site clicks on your affiliate link
     (http://qubeey.com/yourusername) and makes a purchase of $19.95,
     you will get $5.99 (this type of program that pays you per sale is called
     a pay per sale affiliate program). 
 

      Most of the top companies on the web have Affiliate Programs -
      Dell Computers, Amazon, AT&T, Chase bank, Delta Airlines, Yahoo!, eBay, 
     Wal-Mart, Best Buy, Sears, Macy's, GameStop, Circuit City, and thousands
     of others have affiliate programs just like Qubeey - Although
     Qubeey makes it fun & easy with tons of tools, a helpful team &
     a useful, rewarding platform for people to use like never before in a
     variety of different ways (i.e. Showcase your talent, your business,
     your store, your restaurant, etc.) The best thing about affiliate programs
       is that it is so easy to set up a relationship with any one of these companies.
       Normally in business you would have to spend weeks or months of meetings,
       proving that you are a worthwhile partner to be able to do business with
       these sorts of companies. However, an affiliate program allows you to get
       commissions straight away, without all the hassle of meetings and
       forming that relationship.
 
       We hope this answers your questions and we'd love to help you out further:
       For more help, CONTACT US at anytime!